Terms of service.

Effective from 30th May 2025

At Allaura & Co, we take pride in providing high-quality services in a respectful and professional environment. To ensure we can continue to deliver the best possible experience to every client, please take a moment to read through our updated Terms and Conditions.

Booking Fees
A $30 booking fee is required to secure all appointments. This fee is:
Non-refundable under all circumstances.
Non-transferable if cancelled or rescheduled within 7 days of the scheduled appointment.
Deducted from the total cost of your service on the day.

Late Arrivals
Please arrive on time for your appointment.
Arriving more than 10 minutes late will result in your appointment being marked as a no-show.
A no-show will incur a 100% charge of the booked service total.
Late arrivals impact other clients and the quality of service we can provide.

No-Shows
A no-show is when a client fails to attend their appointment without any notice.
No-shows will be charged 100% of the service(s) booked.
A new booking fee will be required to rebook.
Repeated no-shows may result in refusal of future bookings.

Cancellations
A cancellation is when an appointment is cancelled with notice but within the 7-day period.
Cancellations within 7 days will result in a loss of the booking fee.
Booking fees may be transferred only if more than 7 days’ notice is given.
Frequent cancellations may affect your ability to rebook in future.


Booked Services
All services are scheduled based on the time required.
You will be charged the full cost of all booked services, even if you choose not to receive part of them.
“Just in case” bookings are no longer accepted.
Please only book services you genuinely intend to receive.

Nail Repairs
Nail repairs are not included in standard services unless specified.
Broken nails will be charged at $5 per nail

Price Increase
To continue offering the level of quality and care you’ve come to expect, there has been a small increase to our service prices in line with rising industry costs. Your support and understanding mean the world to us and help ensure we can keep providing beautiful, safe, and professional results. All existing bookings will be honoured at the previous price.

Consent to Filming
From time to time, appointments may be filmed or recorded for educational or promotional purposes. By booking an appointment, you consent to the use of footage that may include your hands and voice.

Your face or other identifying features will not be shown unless you have given prior, written consent
If you prefer not to be recorded at all, please let us know before your appointment and we will happily respect your wishes

By booking an appointment at Allaura & Co, you acknowledge and agree to these terms.
We appreciate your support and look forward to seeing you at your next appointment!